GOOSE ISLAND GETAWAY- 3BR/2.5BA- SUPER SECLUDED CABIN SLEEPS 7, AWESOME MOUNTAIN VIEW, GAS LOG FIREPLACE, HOT TUB, SCREENED PORCH!
TV por Cabo
Regras da Casa
O check-in é a qualquer hora depois das 16:00
Checkout às 11:00
We were moved to a different cabin at the very last minute (as we were driving there). Snow was in the forecast for the past week but we were notified at the very last minute that they couldn't clean the cabin. The cabin we had to move to was supposedly an "upgrade" but it was …
Resposta de Mountain Laurel Cabin Rentals:
Hello Jason, you were moved cabins because the cabin you had originally booked had no power as we were experiencing a bad winter storm. Although we understand it is not convenient to be notified last second, it is completely out of our hands that the power went out due to the storm, and rather than cancel your reservation, did our best to accommodate you in one of our other cabins that did have power. We also cannot be held responsible for sending you updated weather forecast, as generally speaking this is a responsibility held by the traveler. As for the wordage "you are lucky we are not charging you for an upgrade", it seems outside of our typical response our reservationist are trained for. We are deflated to know the cabin you were moved to was not up to your standards, and will certainly pass this along to the owner. We are disappointed that the root of many of your issues was the nasty weather we were experiencing. Normally, we would go above and beyond to resolve any issues our guest experience, but the snow storm prevented our ability to do that this time. Again, we are disappointed you did not enjoy your stay with us, and hope you give us another chance during more opportune weather. If you have any other questions or concerns, please contact our guest relations manager. Thank you for your feedback
Dezembro de 2017
We had a wonderful stay at Goose Island Getaway. It is very private and relaxing. The only other houses we could see from the cabin were across the valley. Conveniently located just 20 minutes from downtown Blue Ridge.The hot tub was a big hit! Large enough for our family of five…
This house on a hill has a great view of the mist rising off the mountains after the rain, and an amazing sky full of stars on clear nights. My family of four had plenty of space and loved our stay here. I went running most mornings on the dirt road that the property sits on, and…
Mountain Laurel Cabin Rentals strives to deliver couples, families, and friends the most enjoyable and relaxing atmosphere at affordable prices. Nestled is the foot hills of the Appalachian mountains, there is no shortage of therapeutic river sounds and breath taking views. Whe…
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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