DESTAQUES DA CASA
Extremamente limpa2 hóspedes recentes disseram que essa acomodação estava extremamente limpa.
Self check-inFaça check-in sozinho e sem problemas com o cofre eletrônico.
Modern and stylish one bedroom apartment in Clapham. Five minute walk to Clapham North and Stockwell tube stations. Quiet, with a lovely patio garden for you to enjoy in the summer months.
TV por Cabo
Secretária de trabalho
Secador de cabelo
1 cama de casal
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O horário de check-in é 15:00 - 02:00 (dia seguinte)
Checkout às 11:00
Check-in autónomo com cofre
My partner and I booked 3 nights for the new year. Location was ok as a short walk to underground. Local shops nearby for basics. We got into property ok using instructions given and felt security was fab, the apartment was freezing and a bag of trash sitting on the kitchen tabl…
Resposta de Mickael:
Hi Merisa, thank you for choosing to stay at my property and I'm sorry to hear that there were a few issues. I have not had any issues in the past, so I am surprised to have read your review, especially as you did not reach out to me during your stay. I'm sorry to hear that the cleaner left a rubbish bag in the kitchen, this was a genuine mistake and I will speak to my cleaner about this. As per the Guest instructions, the heating was off, however, you were given clear instructions as to how to turn it on. I am now back in the property and there has been no issues in getting it to a warm temperature. As you know this is an AirBnB property and therefore it is common for the Hosts belongings to be in the property as well. Space was available for you to unpack, which I could have directed you to if you I knew there was an issue. I'm also sorry to hear that the bed was not as comfortable as hoped, this has not been an issue to previous Guests but this is something that I will take onboard. We want all our Guests to have the most enjoyable time staying in the property and I am sorry if that was not the case. Thank you for your feedback and I do hope you enjoyed your time in London.
Janeiro de 2018
Very pretty and clean apartment. Make sure you stress your arrival time is non negotiable as the management provides conflicting information - telling us that someone had already picked up the keys before we had got there although we don’t have anyone in the area to do that for u…
Resposta de Mickael:
Hi Jenni, really glad you enjoyed the apartment and we are very sorry for the late check-in at the property. Unfortunately, the cleaner was ill and so we had to arrange for another cleaner to get to the property ASAP as well as arranging for the linen delivered later. We ask the guest to not be in the property during the clean so we can ensure it is clean & tidy. We have already transferred you money for this issue which was sent via the AirBnB resolution centre. Once again I am very sorry for what happened and I hope it did not affect your stay.
Outubro de 2017
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