Dear Nicole, i thank you for your review, even positive or negative is always helpfull to improve me. About the garage, it is written on the title that the garage is on request and written in the listing and in the house rules (that you acepted before to make the booking) that my garage is free but not always available and you are pleased to ask the availability before booking. You did not ask and you made the booking directly, after the booking i informed immediately giving you the possibility to cancel without penalty but you never did it, you confirmed as well the reservation. I offered you the possibility to park in a garage near us using our agreement and saving 5 euro per day. We really did our best on this point and i think is not correct to be penalized from you about it.