DESTAQUES DA CASA
JacuzziEssa é uma das poucas acomodações na região que tem esse recurso.
Luxurious and spacious Royal Penthouse Three-bedroom condo with three large balconies with amazing ocean view; roof terrace with hot tub, BBQ-grill and spectacular panoramic ocean view!
TV por Cabo
Ferro de Engomar
Secretária de trabalho
1 cama king
1 cama king
2 camas de casal
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O horário de check-in é 16:00 - 22:00
Checkout às 11:00
Reason I gave 3 stars to the place because we had multiple issues with the property - hot tub never worked, electrical problems because of which WIFI and TV occasionally worked, one of the toilet seat and shower doorwas broken. They refunded us taxes and fees on the property but …
Resposta de Prestige Vacations Aruba:
We appreciate you taking the time to provide us with your feedback. We are very sorry to hear that your stay did not meet your expectations, despite all our efforts to address the unforeseen issues. As for the hot tub, this was checked twice during your stay but was working fine both times; maybe it was just not hot enough for your satisfaction. The electrical issue was caused by the rain and was fixed the same day. As for the toilet seat, we are very sorry that it was loose, we could have fixed it if you have called us or inform our maintenance person while he was there fixing the electrical problem and checking the hot tub for you. Regarding the shower door, we already explained the reason and you understood upon check out. Maintenance issues during a guest's stay must be handled customer oriented, with care, and with due diligence; this is also how we really felt it was handled. We regret to note that your refund for the inconveniences was not to your satisfaction. Sunny regards, Prestige Vacations Aruba
Julho de 2018
Prestige Vacations Aruba offers several beachfront, beach view and also 'near the beach' vacation rental properties in Aruba. We have many years of experience with the Aruban tourism, hospitality, and real estate market. Our team has been providing our distinguished guests with …
Idiomas: English, Español, Nederlands
Taxa de resposta: 95%
Tempo de resposta: dentro de uma hora
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