DESTAQUES DA CASA
Ótima localização100% dos hóspedes recentes avaliaram o local dessa acomodação com 5 estrelas.
Very particular 165 sq meters apartment in the heart of Corso Como, can host max 6 guests.
Ferro de Engomar
Secretária de trabalho
Secador de cabelo
1 cama queen
1 cama queen
2 camas de solteiro
Regras da Casa
Não é seguro ou adequado para crianças (0 a 12 anos)
Não são permitidas festas ou eventos
O horário de check-in é 15:00 - 19:00
Checkout às 10:00
although the house is more than amazing and it has all the facilities but the check in was the worst ever in my life, they didn’t inform us to pay extra 500€ for house guarantee, and i wasn’t prepare for that so they didn’t give me the keys, and i had a flight from 4 am i was so …
Resposta de Manuele:
Thanks for having appreciated the beauty of the house. Ragarding the check in issue: I am sorry you did not read the clear instructions provided on airbnb, (and that you actually accepted with the reservation itself). If you would have read it, surely you would not have felt this way and you did not loose so much time during the check in procedures. Indeed all the infos about deposit, and fees are not only clearly stated but also authorized by airbnb, and therefore are transparent. We are friendly, polite, and welcoming people, believing in the most amazing experience that we can offer to our guests and we did our best to make sure you could not feel uncomfortable. Indeed we gained our goal and you appreciated the amazing facilities we offered. On the other hand, we are sorry you behaved this way disrespecting all the house rules "for your principle of revenge". We suggest to respect the house rules instead, and have a transparent communication, as airbnb is a wonderful community made by caring people that works very hard to make guests happy.
Março de 2018
Hello and very nice to meet you! I have been working in the property fields for about 20 years. I run my own company of luxury properties Suitelowcost. I do cooperate with Fantastic hosts worldwide trough my platform of services Suitelowcost dedicated to both guests and hosts. M…
Idiomas: English, Italiano
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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