Dear Kim, thank you for your detailed review. We have always used slippers in house for hygienic reasons. The closet in the entrance is equipped with slippers for those who haven't and serves for storing shoes as mentioned in the description of the house. As for the wine and oil stains, I suggest to clean immediately any kind of surface when it happens to spread widespread on window sills, floors, furniture, sofas as I found in my home at your departure because the stains do not penetrate only on marble. As far as for the air conditioning systems you asked me where the machines were installed before your booking and I told you before your confirmation that the machines for the cold were not inside the rooms but in the corridor in front of them, you also told me at your departure of not having had problems with the air conditioning. I have seen a bad evaluation regarding communication which I do not understand, since I have always answered to all your requests in a few minutes and you have expressed appreciations that do not correspond to what was assessed. You gave a 4 stars evaluation for check-in which I do not understand since I was personally waiting for you in front of the house. You expressed a negative evaluation about position of the house but you wrote that this is a very convenient location to Cittadella and many other beautiful towns to visit in the area.
I suggest more attention for future hosts.