I'm sorry Leslie feels I had no interest in her comfort, nor was I hospitable. I have not heard those particular criticisms before, and frankly am puzzled. I made every attempt to make sure she was comfortable and to offer her advice, and ask if I could do anything to improve her stay. However, this is my home, I live in it, it's not a high end B and B or hotel, but it is in a high end location, and it's priced accordingly. . In regard to her specific critiques.: 1) the bathroom is shared, it's noted on the listing, and I shouldn't be criticized that she misread the listing. That's totally clear. 2) The bed is as pictured. 3) The rooftop deck was as pictured. I have no idea what she was expecting there. I didn't clean all leaves off there because that's psychotic,, and it is shared with people living upstairs.. 4) When she arrived (at 10pm, more than 7 HOURS AFTER SHE SAID SHE WOULD ARRIVE), I had made dinner and hosted a friend who had just left. I hadn't cleaned up from that yet. Yes, there were dishes in the sink and crumbs on the counter, because it's my house, I live there, and I cook and eat and so forth. By the time I went to bed an hour later, the kitchen was clean. There was never any raw ground meat exposed in the fridge. That's simply not true, and I have no idea what she's talking about. I'm sorry I didn't meet her expectations, but if your expectations are of something other than what's listed and pictured, and you expect me not to use my own kitchen kitchen and to be able to do surgery on all surfaces at all times, pick another place. I do my best, I had a maid come that morning, and clean my house. Please read this one with a grain of salt. Maybe she didn't like my politics, I don't know, but this is really bizarre criticism.