DESTAQUES DA CASA
Bevan é um SuperhostSuperhosts são anfitriões experientes e muito bem avaliados, comprometidos em fornecer estadias excelentes para seus hóspedes.
Self check-inFaça check-in sozinho e sem problemas com o cofre eletrônico.
Excelente experiência de check-in95% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.
Come and relax in this large and spacious fully refurbished Studio Flat. It's close enough to the Queenstown CBD to have fun and explore but far enough away to have some peace and quiet at the end of the day!
TV por Cabo
Ferro de Engomar
1 cama queen
Regras da Casa
Não é seguro ou adequado para bebés (Menos de 2 anos)
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O check-in é a qualquer hora depois das 14:00
Checkout às 10:00
Check-in autónomo com cofre
Bevan was extremely hospitable. He was there whenever we needed and communication was on point. The airbnb itself was perfect for our trip away to do snowboarding, hiking, exploring Glenorchy and having a few wines and Ferg Burgers in town. There is a bus stop right down the road…
We made it clear we were coming from a noisy place before arrival and had had an active time so far on our trip so were looking forward to a relaxing a quiet stay, as per advertised. Our first impression was a cold, damp and pungent apartment. The smell, we think, was due to it …
Resposta de Bevan:
We are obviously very disappointed to get a review like this. We were aware of the challenges in the other parts of Lucindas trip as she had been unhappy with her accommodation before reaching us and remained mindful of this during her stay. We messaged when our plumber arrived early one morning and were informed the couple were already out of the house skiing. We apologise again for the noise upstairs on Friday evening as we usually move to the other living space so as not to disturb our guests but didn’t do this until we received the message. We believe we are very approachable and specifically said to sing out if there were any issues or if Lucinda needed anything when they checked in. It is a shame we were unable to try to put things right and were surprised and disappointed to get this feedback. We are sorry there was a mismatch of expectations and an apparent breakdown in communication.
Julho de 2018
Bevan é um SuperanfitriãoOs superanfitriões são anfitriões experientes e com elevadas classificações que estão empenhados em fornecer excelentes estadias aos hóspedes.
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
Comunique sempre através da AirbnbPara proteger o seu pagamento, nunca transfira dinheiro nem comunique fora do site ou da aplicação da Airbnb.