DESTAQUES DA CASA
Self check-inFaça check-in sozinho e sem problemas com o cofre eletrônico.
Excelente experiência de check-in100% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.
Extremamente limpa2 hóspedes recentes disseram que essa acomodação estava extremamente limpa.
Spacious & Tastefully Furnished 5BR 4.5 BATH Villa -3 Master Suites, large deck, private pool & Spa, close to DISNEY
This bright and spacious Villa is tastefully decorated and located conveniently close to Shopping, Dining and all major attractions.
Estacionamento gratuito nas instalações
TV por Cabo
Ferro de Engomar
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O check-in é a qualquer hora depois das 16:00
Checkout às 10:00
Check-in autónomo com cofre
A casa é muito confortável, encontramos a mesa posta, tudo muito limpo, perfeitamente adaptada para quem tem crianças pequenas, com brinquedos, bóias para piscina, cadeiras de alimentação, 2 cadeiras para carro (booster), quartos temáticos, pratos, vasilhames e copos infantis, tu…
This is my first not so great experience using Airbnb. Not found on reliving the negative because overall our trip was great but here we go. Outdoor lights didnt work. I let the property manager know via email through the app & they said they would send someone out. So we had 2 n…
Resposta de Michaela:
Hi Amber, our apologies for the problem with the Patio lights, these are privately owned homes and sometimes things can break down, we tried to fix the lights ourselves right away but we needed to get an electrician out who gave us his availability. I did let you know that we and the electrician would stop by the next morning. When Tony got to the property a little before the electrician he rang the door bell and knocked on the door several times, than he went around to see as someone was on the Patio area, he knocked again on the Patio Door and noticed that the Door was UNLOCKED! he called out when he open that door - to get to the light switch which was right next to the door - he certainly did not run away as he did not even notice the kids, he just stepped back outside to check on the breaker. When you called me I was on the phone and not able to answer your call - I never hang up on you or sent you any text message. When we spoke I sincerely apologized, for sure it was not a quick meaningless sorry. I am sorry to hear that you feel that you had such a bad experience at the house. We will check on the stereo as you did not mention that during your stay. We also checked on the Lock box and it works perfectly fine. We have a lot of happy return customers, so not sure if the 'uncomfortable' beds are maybe more of personal preference in regards to hardness/softness. For the Spa - our listing clearly states: Enjoy a swim in your private pool or relax in the Spa (Pool & Spa Heat can be ordered at an additional cost if requested) Here what our last guest said: Sparkling clean · 2 recent guests have said that this home was sparkling clean. We did not charge you for not putting down the trash bins to the curb as requested and information provided to you. The next guest will now need to wait almost a week for pick up ;-(
Agosto de 2018
We are Property Managers at FLORIDA HOLIDAY HOMES We have years of experience in the Hospitality Industry working in great hotels & Restaurants in USA and Europe. We love traveling and had the chance to live in different places and countries. Working now in Real Estate and …
Idiomas: Deutsch, English, Italiano
Taxa de resposta: 95%
Tempo de resposta: dentro de algumas horas
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