Michael, I enjoy sharing my house with guests and always love hearing that they felt comfortable and at home staying there. When you arrived you expressed concerns about the few features in my home that are not accessible to guests, as they are for my personal items. The parts of my home that you mentioned are specifically stated to be inaccessible and were photographed in the listing exactly as they were when you checked in. We sent our house manager out immediately to address your concerns about there being guest toiletries and extra food/alcohol in the kitchen that are available to guests. The house manager reiterated the listing details in an effort to clarify your misunderstandings and immediately removed all courtesy food and toiletry items, as you requested. In a further effort to satisfy your complaints, the manager contacted you to make an additional storage closet available to you. Our house is not empty and did not meet your needs for storing the trailer full of furniture (mattress, dining chairs, etc.) that you arrived with. You directly texted the manager that she should not return for the closet nor would you allow her to reset the kitchen breakers you had tripped. You then made several false complaints about the house that were simply not there. You informed me you that you found a new home and would be vacating four days later. You demanded a refund, offering to pay only a fraction of the already deeply discounted daily rate for the days you did stay. Although a refund was not required, I still chose to offer you a refund for the days that you did not stay at the house - asking that you pay only the daily rate for the days you stayed in my home. I’m sorry you decided this was not adequate. In the end: you did not cancel your booking for the remaining weeks on your reservation, threatened legal action and a bad AirBNB review, and accepted no refund, even after you vacated the property. We addressed every concern you had, but unfortunately your needs were totally different than my home provides.