Hi Miguel, Thanks for your message, we have a strong security service at the building based on hiw close it is from party zone in order to keep all hotel and condo guests safe at any time. Anyway, if your visitor was not spending the night and was visiting you during visit times (9am-9pm) and by common areas, you shouldn't be charged. Do you remember the name of the person charging you for that? We'll set a report to security/administration areas for that incident since even you needed to be charged, there is no reason for the treatment you received. Thanks again and I extend you my apologies for the incident hoping you can be back soon to give us another chance.