Thank you for your review. We appreciate every comment that can help us to provide a better service to our guests. As you know we like to provide with the best hospitality we can, that’s one of the reasons why we kept your bags while you were gone on your other trip and then we transferred them to your new rental apartment without you having to pick them up. Everything we can help we are there for :)
In addition, I would like to mention that we never received a complain about the bed upstairs and I quite don’t understand what you mean about a metal pole as there is not a metal pole in the bed.
Regarding the shower and the drawers, we had people right before you that said everything was working perfect. In fact, we make sure to double check everything works properly every time someone leaves. You might have opened them incorrectly and that’s why it came out and broke. Anyhow, we really liked having you in our apartment and we hope to see you soon in the future.