Judging by Fang’s previous reviews she is a bit of a complainer pending there is no control over a possible medical condition as in snoring. Also, from her previous reviews I was reluctant in accepting her request, but since I’m more of an easy going/ hospitable/ relaxed hostess I feel as if I could accommodate anyone within my reach. Some issues as in snoring are impossible to adjust even at a hotel. Fang arrived extremely late (close to midnight) I was flexible, awaited her arrival, and greeted her with a smile. Fang received breakfast every morning between 8:30- 9am (bagels/juice/coffee/fruit etc and the eggs were upon request which aren’t included in the cont. breakfast), blankets were requested and given, upon the departure date; extra time was requested because her flight didn’t leave until 7pm which was granted as well. I go the extra mile for all guest because serving and helping others is what I love and I will continue to do so even in the more difficult cases. Best wishes Fang.