Where to start…well, first we know is not a luxurious house, that is why we advertise it as a rustic house. We understand the price may seem high at the beginning, but you must know it is for 10 people, which comes down to 35 dollars per person.
On the specifications of our beach house, we clearly mention there is no AC and that we only provide 4 fans and there is a roof fan in one of the bedrooms; It is an old house, we know that, but it’s clean and comfortable. Next time you rent a house, don’t let others opinion guide you, since everybody has a different perspective and expectations. Maybe you are used to very fancy houses, but almost all our guests are more flexible in all those things, since they are paing only 35 dlls per person; We apologize if there was a misunderstanding about that.
The front has 2 doors, a wood door with pad lock, and a metal door with proper lock. False review. Almost all mattresses are new, and we have receipts on each one of them. Also, we fumigate every month, we have proof of that too. False review
Chair on balcony was not broken before you stayed, meaning you broke it. Toilets work fine, it’s just that a lot of traffic makes them slow; That’s why we have a plunger, and they are not stained or dirty, we can send pictures if you want. If you had any trouble in your stay, I must tell you should have called us, and we will immediately attend any problems such as if you don’t know how to get the cold water to come out, because there is no problem with hot and cold water, that is a false review. All the carpets upstairs are new and daily cleaned but understand guests very much visit our beach house every weekend. About the exposed wires, there is only one in the living room, behind a book stand and on the roof of dining room, as I said we are working on it. All the other wires are fine. Our showers work perfectly, and do not have mold… we will send photos to Airbnb. I do not know what you are talking about these is a false review.
We are working on small details such as buying new toilets for lots of traffic, new painting for kitchen, dining room and 1 bedroom, since the rest of the house has recently been painted we have to fix some things and buying a new sofas, we use a cover to protect the sofa of ripping more, we know it’s not fancy ( and that is shown on the pictures).
Once again, your commentaries are appreciated and help us get better every day. Oh and, one more thing, I can see you have no profile picture and you just registered on July 2018, let me explain: Airbnb is for you to rent others people properties and experience how it is to live on that city, it is not a hotel; I repeat, read the specifications. There must be a reason for 28 other good reviews.