Hi thank you for your staying and this fast review. Btw I would like to clarify the two things . 1) floor could get dust settled if even two days past. We vacuum and mop again on guests check in date. In order to accommodate your super early check in (upon your request), we did not have time to stop by. besides it was Saturday (your check in date). Please choose one, among super early check in or super shining floor. I would have prepared super shining floor if you check in at 3pm (which is our check in time). 2) regarding floor heater, have you checked my instruction ? Guests do not READ! Besides, you did not ask me any Qs when I asked you if you have any Qs or need my assistance. You said you are super fine. Since it is autumn season, I sent you info (autumn season temperature set up guide--- fyi we do not use heater in autumn season, because the weather does not require heater.) if you have asked me, I could have advised you accordingly as my heater works perfectly well. Nonetheless, I feel sorry for any inconvenience caused to your stay. I hope you ask host if you have any doubt. Any host would gladly assist to make their guests stay comfortably as possible.