We are sorry to read your review. If you would have communicated to us in real-time, then everything would have been adjusted to your satisfaction.
As for the A/C: you stated that you wanted to turn it on so that you could close all the windows, as you were afraid of someone breaking in (the temperature was in the 60's). We re-assured you that we are in an exceptionally safe and secure neighborhood where there has not been a crime since it was built in 1993.
As for the doors, we did not leave them unlocked. Could one of your sons have failed to turn the deadbolt key all the way? While it may appear to have locked, sometimes it sticks and is difficult to turn the full distance.
Brian & Family who stayed here just before you wrote on the back of an envelope:
"Dave, Thank you for your hospitality. Your home is beautiful and it was an absolute pleasure. You've made my experience of my son's Graduation (West Point Academy) an Excellent Memory! I've referred your property to the USMA Parents Pl. Hope we left it as you left it for us. Sincerely, Brian W."
Read all of our other reviews. They are from real people who spoke from the heart about their experience with us. We are sad that you failed to communicate with us in real-time, so that could have parted as friends and not worldly associates.