DESTAQUES DA CASA
Extremamente limpa4 hóspedes recentes disseram que essa acomodação estava extremamente limpa.
Laura é um SuperhostSuperhosts são anfitriões experientes e muito bem avaliados, comprometidos em fornecer estadias excelentes para seus hóspedes.
Moderno apt. en Bocagrande sobre la playa con fabulosa vista desde el piso 19.
Con una vista a toda la costa de Cartagena.
Vera unos atardeceres maravillosos.
A 10 minutos de la Ciudad Amurallada
Cuenta con agua caliente en los dos baños.
TV por Cabo
Regras da Casa
O horário de check-in é 15:00 - 23:00
Checkout às 10:00
Laura personalizes her experience as a host and is incredibly unprofessional. Upon check in (roughly 7pm) the hot water and WiFi were not working. When I contacted Laura via What’s app to advise of the issues, her first recourse was to ignore my messages as I could see that she r…
Resposta de Laura:
Dear Maria Gomez: We much appreciate you staying with us at our property in Cartagena. My company has been successfully established for over 12 years, operating in over 10 cities where we receive guests from all over the world. We employ a professionally qualified international team who is able to assist and, whenever possible, accommodate our guests special needs. We have received over 180 reviews, with over 97% Five Stars ratings, with an overall good experience. All our properties fall under the category of "home away from home," meaning, **all guests must provide and arrange for their own personal needs and services.** This includes cleaning personnel. When needed, this type of service should be coordinated ahead of time, or during your stay with a third party service provider and without any responsibility falling on the host to arrange such. It is understood that misunderstandings happen but most certainly every issue was satisfactorily addressed and resolved to the best of our ability. Thank you , Laura Suarez. P.S.: Also something to note Maria is that after your stay, the next group guests had a great experience in the same property in Cartagena. They stayed in the same apartment as you and checked in the same day you checked out. They wrote a nice review of their good experience after staying as do 97% of our guests who stay there. Unfortunately, your review looks like excessive and malicious.
Janeiro de 2018
Laura é um SuperanfitriãoOs superanfitriões são anfitriões experientes e com elevadas classificações que estão empenhados em fornecer excelentes estadias aos hóspedes.
Welcome!!! My name is Laura, and I'm part Argentinian and part Spaniard. I love to travel and meet new people and to experience different cultures, foods and customs. I have a Business Degree, having worked in International Commerce for multinational companies. I foun…
Taxa de resposta: 95%
Tempo de resposta: dentro de algumas horas
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