DESTAQUES DA CASA
ElevadorEssa é uma das poucas acomodações na região que tem esse recurso.
Extremamente limpa6 hóspedes recentes disseram que essa acomodação estava extremamente limpa.
A glowing trip to Beyoglu and exotic history of Pera
Luce Di Pera is a boutique hotel enviably located in the heart of Istanbul - Taksim, Beyoglu of the historical Pera region; right in the center Beyoglu’s most popular attractions.
Ferro de Engomar
TV por Cabo
Secretária de trabalho
1 cama de casal
Regras da Casa
O check-in é a qualquer hora depois das 14:00
Checkout às 12:00
The staff and host were unresponsive to guest’s request to fix malfunctioning appliances (air conditioner during extreme heat summer; refrigerator which you’d want to use especially to keep drinking water cold during this season) The staff falsely informed me that the air conditi…
Resposta de Pelin:
The guest was incredible problem she told us A/C not cold enough we called the technician all day he came and took alook and said everything was good with A/C we have reports also. She kept the room during her stayed not check out stayed in the mornings and nights and the last day she came to reception and offered full money from us even she used the room and not check out.This is boutique hotel and ofcourse there is not kitchen because in describition it says no kitchen and if you want breakfast service you have to mention it cause in describition it doesnt say breakfast .Ofcourse turist information alot and 24 hours reception and securitiy even it is extra service in most apartments doesnt have this facilities. We offered the guest several times that if she cannot like to room we will refund you but not accept from her and kept the room not check out and later on coming to reception asked full refund is so ridiculuous. If you dont like the room service and hotel you have possibility to check out and get refund but if you stayed in hotel used the room and services and days days later came to reception asked full refund after several days not ACCEPTABLE
Agosto de 2018
Taxa de resposta: 97%
Tempo de resposta: dentro de uma hora
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