DESTAQUES DA CASA
Excelente experiência de check-in100% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.
The Willows Apartment is not our home it is purely used for the benefit of our guests and contains brand new furniture throughout for your comfort. There is free WiFi, TV, laundry facilities and a fully fitted kitchen.
Máquina de lavar
Ferro de Engomar
Secador de cabelo
Regras da Casa
O check-in é a qualquer hora depois das 15:00
Checkout às 10:00
The description is extremely misleading. The owners have clearly made an effort internally but there was a faint smell of dampness, it is a dark basement flat in a shabby building with unkempt surrounds. Staying there was just not an option so we found alternative accommodation…
Resposta de Carey:
Naturally, we are disappointed with this review and the comments made. As soon as we received the email from the guest we met the owner at the property to discuss the comments made and to assess the ‘damp smell’ we took a third party to the property for a second opinion on the ‘damp smell’ we also tested each wall with a damp meter, there is no damp in the property. Yes, the property is on a main road but the property has sufficient glazing for the road noise to be kept to a minimum, we have never received any complaints in the past about traffic noise. We just wish the guest had telephoned us before deciding to leave the apartment and finding alternative accommodation. We had other properties in the City free that weekend that they could have moved to free of charge to avoid the unnecessary additional costs.
Junho de 2018
What a lovely self-contained apartment! completely new and sparkling clean. Everything available that we could need. A very comfortable nights sleep, and lovely bathroom. We stayed here to attend a friends wedding at Lyde Court which was literally around the corner and less than …
We are a managing agent for short term quality serviced accommodation based in Hereford UK. We provide short term lets/holidays to the corporate world and tourists visiting Hereford, Leominster, Ludlow, Ledbury, Worcester and beyond.
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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