DESTAQUES DA CASA
Ótima localização100% dos hóspedes recentes avaliaram o local dessa acomodação com 5 estrelas.
Bright and spacious studio ready for fun in the sun! One queen size bed and a single guest bed. Walk to the beach and swimming pools!
Máquina de lavar
1 cama queen, 1 cama de solteiro
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O check-in é a qualquer hora depois das 15:00
Checkout às 12:00
I left early due to the condition of the apartment. Firstly, no internet available and when I informed the Kaitlin, she gave the internet company my contact number where they kept calling all the time as this was not my responsibility to fix the internet. Secondly, the bed sheet…
Resposta de Kaitlin:
This guest advised that the internet was not working. Sometimes in UAE, the internet goes down and needs reset/repaired. I reported this to the internet provider and they required access to the apartment to correct the issue. I also provided this guest with a "temporary internet stick", until the internet provider could attend for the repairs. The guest obviously did not want to cooperate to resolve the issue, despite many attempts by the internet provider and myself, to accommodate the guests schedule. The bed sheets were inspected, by myself, before he arrived and they were clean-the guest also did not advise otherwise, until it came time to write his review, as above. He called me several times to which I answered his calls of complaints regarding the internet, but he refused to set an appointment, day/evening, to allow the internet provider to enter the apartment an make the necessary repairs. This guest left the apartment 2 days early, without informing me of his departure, to allow me to complete the check out (or in an emergency, he could have left the key with the 24 hour security officer at the reception area of the building) After several attempts to contact the guest, he finally replied 2 days later, that he had left the key with his friend in Abu Dhabi-that I could go and pick up the key from his friend, (Abu Dhabi is a 3 hour drive from Ras Al Khaimah)! I obviously had to have the locks changed at my expense. Needless to say, I would not recommend this guest.
Fevereiro de 2018
Taxa de resposta: 83%
Tempo de resposta: dentro de algumas horas
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