DESTAQUES DA CASA
Excelente experiência de check-in100% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.
Self check-inFaça check-in sozinho e sem problemas com o cofre eletrônico.
Luxury apartment in Victory Place & Uptown. Walk from your front door to concerts at the famed American Airlines Center, Katy Trail, and sporting events!
*Free Gated Covered Parking
Estacionamento gratuito nas instalações
TV por Cabo
1 cama queen, 1 sofá-cama, 1 colchão de ar
Regras da Casa
O check-in é a qualquer hora depois das 16:00
Checkout às 12:00
Check-in autónomo com cofre
Acesso sem degraus para a entrada da casa
Caminho bem iluminado até à entrada
I came in for the weekend with my family of 5 thought it was going to be enough space for all of us. It said it was a one bedroom, arrived to a studio apartment. First thing when we walked inside it has a strong smell of cologne, like someone just sprayed to make it seem clean. T…
Resposta de Jon:
Hello Adela - Sorry to hear you were disappointed, but it clearly states on our listing it is a STUDIO. Under the number of bedrooms it says Studio, not a one bedroom. We also messaged you before booking to clarify the sleeping arrangements for this unit because we wanted to make sure your family of 5 would be comfortable before booking. Additionally, all of our linens are swapped out and taken to be professionally cleaned. We do store additional shampoo, conditioner and toilet paper in the cabinets, but unfortunately sometimes these extras go missing - we were more than happy to drop these by when you brought it to our attention. Thanks for bringing the blinds to our attention, as we have now gotten them fixed. As for your concerns with noise, the 10pm quiet hours are very strict at this building and we take it seriously. The security officer on duty should have been called immediately to shut down the party, and we would have happily called the officer to do so, had you contacted us. We really wish you had reached out to our team number so we could have swapped out the air mattress, as we had no idea it was leaking and rely on guests bringing things like this to our attention. In the future, please communicate with your host and your stay will be much smoother and satisfying. Best of luck!
Agosto de 2018
The photos on the website really do reflect how good this apartment is. I also made very good use of the communal gym, pool area and roof garden. Also the local bike system (Limebike and Off) which made getting around very easy. The Katy Trail is also very close for those who lik…
The place is very central and located in a secure and new apartment complex building. Recommend for someone working downtown as I was last week. I stayed with my wife and baby and we all had a great time. John and his crew were very helpful during the checkin and our stay.
I grew up in Dallas, I have lived in Denver, Austin, and India.
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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