The house is just like in the photos, indeed much much better. Unfortunately, the wonderful view can be enjoyed only once arrived. always I leave for my clients fresh water, toilet paper, dishwasher tablets, coffee capsules and all basic necessities such as salt, oil, pepper, etc ... clean sheets and towels for everyone. Dear Andrè of course the sheets change for all customers and the photos I had made with one of the available sets, but fortunately I always work and then change every time. You wrote to me in private that toilet paper was not enough. This request seems quite controversial!!! I usually provide one or two rolls just for the arrival, but then the customer has to get it. I can not know how much each customer uses and for a few euros it is the guest who buys it at the supermarket, as well as the soap for the hands.
I usually leave a dispenser but I can not leave the whole supply for the whole period. Regarding the Ad on airbnb I decided how to solve the issue with airbnb, otherwise we would not have resolved in your favor certainly. because there was a mistake on the announcement because I had written in the Italian part convinced that the translation in English would have happened automatically, and so it was not. But as I had written to you as it was so important to you, you could have asked me to confirm your availability during the period you were there. However, due to a technical failure, the spa was undergoing maintenance for a period of time but due to problems with the company doing the work, that period was unfortunately prolonged. I really hope that in the future, other hosts like me do not have the misfortune to find you on their way or even in their home because you've been a bad customer. Moreover, just for convenience I asked you to write to us via (Hidden by Airbnb) , which I ask all customers, and no one ever complained, even just to get more confident. because (just to let you know) the owners become friends of their guests !!! but you continued to want to use site messaging declaring laws of correctness and so on. I remind you that life is one, instead of being picky and so much the pedant you were worried about enjoying your holiday surely you would have lived better the 10 long days you've been in paradise"my house"!