Wows, this is a fantastic RACIAL PROFILING, coming from a culturally rich country of Malaysia you have such a low standard of thought. Firstly there is no INDIAN AREA in Bangkok. the area is PRATUNAM MARKET which is filled with Asian customers which are made of 60% Chinese, 20% indians and 20% other races and locals. and yes indian are part of Asia as well.
As per the name its FAMILY HUB @ PRATUNAM 4, the #4 indicates its our latest apartment and when you made the booking this apartment was in its final stage of renovation and photos were uploaded of Family hub 3. And it was very well written there that WE ARE USING PHOTO OF OUR OTHER APARTMENT, AND NEW PHOTOS WILL BE UPDATED VERY SOON, EVERYTHING THING IS THE SAME AS FAMILY HUB 1,2,3, JUST THE COLOR OF APARTMENT IS DIFFERENT. All the customers who made the booking very well read this and knew this. If you are not just Racist but also Illiterate then of-course i understand why is your comment as such.
You had one of the poorest communication of out of 1000 guest i hosted and you are saying that i did not pickup the phone? Madam, if you want a 5 Star service then shed some bucks and book in a 5 Star property where they will take your arrogance and attitude. Be grateful someone has opened their home to person like you to stay. If there are ants in the apartment, you can let me know, its rainy season sometimes there are some small insects that can eventually turn up, but does it take rocket science to resolve the issue? NO! Just a simple message to the host and it would have been taken care of.