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Quarto privado em casa

Refreshing Zen Home, ACL

Perfil do utilizador de Melissa
Melissa

Refreshing Zen Home, ACL

5 hóspedes
2 quartos
3 camas
1 casa de banho privada
5 hóspedes
2 quartos
3 camas
1 casa de banho privada
DESTAQUES DA CASA
Self check-inFaça check-in sozinho e sem problemas com o teclado numérico.
Melissa é um SuperhostSuperhosts são anfitriões experientes e muito bem avaliados, comprometidos em fornecer estadias excelentes para seus hóspedes.
Excelente experiência de check-in90% dos hóspedes recentes avaliaram o processo de check-in dessa acomodação com 5 estrelas.

This is a spacious and clean house that is ideal for the solo adventurers, couples and business travelers alike. Located in a private, residential neighborhood only 5 minutes from The Domain and the high-tech corridor of northwest Austin.
It is a short drive to most of what Austin has to offer. (Train Station 5 mins away).

There are 2 private rooms with queen sized beds and all the essentials you'll need for your Austin visit. Please note bring your laptop or tablet.

Comodidades

Cozinha
Wifi
Estacionamento gratuito nas instalações
Ferro de Engomar
Secador
Cabides

Camas

Quarto 1
1 cama queen
Quarto 2
1 cama queen
Espaços comuns
1 sofá-cama

Regras da Casa

Não é seguro ou adequado a crianças (0 a 12) e animais de estimação
Proibido fumar, festas ou eventos
O horário de check-in é 17:00 - 23:00 e o checkout é às 12:00
Check-in autónomo com teclado com palavra-passe

Disponibilidade

10 Comentários

Precisão
Comunicação
Limpeza
Localização
Check-in
Valor
Perfil do utilizador de Martin
Martin
Outubro de 2018
We had an amazing time here! Excellent place; host was amazing, understanding, and reachable at any time. Highly recommended.
Perfil do utilizador de Adrian
Adrian
Outubro de 2018
What can i say? Melissa was a very nice host. She responded very quickly to any questions that we had and was very helpful as far as helping us find our way around the City of Austin. If i ever find myself in Austin again, I will definitely stay here again. this location in conve…
Perfil do utilizador de Erick
Erick
Setembro de 2018
Home was in a good location and very clean. Would stay again.
Perfil do utilizador de Brittney
Brittney
Setembro de 2018
Melissa was very responsive to any questions I had. Rooms and bathrooms were clean and welcoming. We really enjoyed our stay!
Perfil do utilizador de Rachael
Rachael
Julho de 2018
Melissa was very friendly and helpful! Her place was just like the pictures and very clean. It wasn’t far from local attractions either. I would highly recommend staying here!!!
Perfil do utilizador de Dee Dee
Dee Dee
Julho de 2018
It was my first time staying in a shared space and we felt comfortable and secure. It was just as clean as the pics and it’s close to common attractions.
Perfil do utilizador de Keylee
Keylee
Julho de 2018
She is very picky about getting anything on her towels, floor, or anywhere actually. There wasn't an accessible washer and dryer. She locked the A/C to where we could not adjust it. She took pictures of makeup and glitter that we used to get ready and she had a fit and charged us…
Perfil do utilizador de Melissa
Resposta de Melissa:
She only wrote a not great review because she got in trouble for not following the contract. This is the worst guest I have EVER had! She has a blatant disregard for other peoples houses, she was disrespectful, immature, lied and did not follow a single house rule. Her guests repeatedly tried to smoke in the house which in Austin you are not allowed to smoke indoors period. They PARTIED and made a huge mess of the house. This included: alcohol stains which were all over everything in the entire house as well as sparkles and glitter, extreme staining on the towels and blood in the sheets. Does that sound like a good guest leaving a lot of blood in both guest room sheets that's disgusting. It took 7.5 HOURS for myself and a maid to get everything cleaned, usually for groups it takes 3 to 4 hours for one person to clean the house after a group stay. It cost me far above the cleaning costs; so I had to charge more for cleaning, which the guest apologized and agreed to pay the last night of her stay which I had a witness there for. QUIET hours were not observed by the group in fact members in the party were throwing items against my walls until 3:19 a.m. even after being told to quiet down multiple times. The cops almost had to be called because of their throwing items against the wall while fighting, and yelling at each other. Needless to say I had to repaint several parts of one of the bedrooms walls. (They were an absolute disorderly, loud drunk mess.) TO Her Comments they are strictly unfounded ACL does not mean its a party house it clearly states in my house rules no partying on the premise, which she agreed to. The group I had for Sxsw which is a much larger music festival then ACL were perfect guests and followed house rules! There was in fact a washer and dryer available. I even had someone come to make sure their needs were taken care of and they never once asked the person I had on had for their check out for the washer and dryer location. In regards to the pictures it is required by this site to take pictures of all the damages and send them to the resolution center. So I followed the rules and sent the wall damages, blood stains, extreme staining and glitter pictures in. In regards to the A/C it is not allowed to go below 70 degrees during the day on 105 degree plus days except at night it automatically goes down to 68 degrees for comfortable sleeping and can be adjusted. They were trying to put it to 55 degrees on a 105 degree day which I had asked them not to do. That is extremely wasteful and inconsiderate. I have never had to charge anyone else additional cleaning charges in the history of my being a super host. I will not be recommending this group to other hosts or allow this group back do to their utter disrespect for the house rules and destruction of property. This is unacceptable behavior for any stay including hotels, hotels would have kicked them out.
Julho de 2018

Hospedado por Melissa

Austin, Texas, Estados UnidosInscreveu-se em Janeiro de 2018
Perfil do utilizador de Melissa
56 comentários
Verificada
Melissa é um SuperanfitriãoOs superanfitriões são anfitriões experientes e com elevadas classificações que estão empenhados em fornecer excelentes estadias aos hóspedes.
Melissa apoia o Compromisso de Salário Digno
As pessoas que limpam o espaço deste anfitrião recebem um salário digno. Saiba Mais
Idiomas: English
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
Comunique sempre através da AirbnbPara proteger o seu pagamento, nunca transfira dinheiro nem comunique fora do site ou da aplicação da Airbnb.

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