DESTAQUES DA CASA
Estacionamento incluídoEssa é uma das poucas acomodações na região que tem esse recurso.
Modern ensuite room in a newly built loft extension
Estacionamento gratuito nas instalações
Secretária de trabalho
Secador de cabelo
1 cama de casal
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O check-in é a qualquer hora depois das 14:00
Checkout às 11:00
Caminho plano e regular até à porta de entrada
Chuveiro de mão
The ad reads 2 guests. However, the price would double during the booking. I stayed there for 12 days. There was trash on the floor behind the bed, and the trash can in the kitchen was not emptied for days, even though it was full. I think it was just an inadvertence. Great point…
Resposta de Jalpa:
Hi Christian, Thank you for the feedback! I would like to provide few clarifications: 1. Yes the ad states 2 guest but that is the maximum allowed in the room however no were in our ad we mentioned the the price is for 2 guest. Also from the onset you mentioned you wanted to book the place for 1 person only ie your wife. Although I was communicating with you constantly you didn’t book the place until the day your wife arrived in London and I tried to make it available and accept your on the day as well as a goodwill gesture offered further 17% discount. 2. After the first night I had asked your wife whether she was comfortable and everything was ok and she confirmed that she was very happy with room and everything was clean and perfect for her. 3. Regarding the trash as you mentioned yourself, it was behind the bed and my regular cleaner was on holiday so the replacement had missed it which I was not aware about until your wife pointed out just on the 10th day of her stay. So I am not blaming her but I take full responsibility that it might have been from the previous guest and cleaner missed it. 4. Also the trash in the kitchen is individual responsibility to clear it during their stay. So it is not inadvertence on my part. 5. Finally If after the first night your wife had issues she should have brought that up with me directly as I live in the same property downstairs rather then waiting to write a review after leaving. Thank you!
Agosto de 2018
I have a lot to say about this place after spending several months in there! The house is situated in the nice and calm neighborhood of Harrow, which is part of Great London. Fortunately, in front of the house there's a bus station and 2 stops later you will be at the underground…
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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