Thanks for your honest impressions ! So let me answer honestly on your two points : about the toilet paper, in fact, as in most of the Airbnb locations (and more than usual actually - you may have noticed that there were plenty of products you could use for free in the kitchen), we offer the basic products, in a basic quantity. If the host needs more, it's up to him to buy it. As far as the bedsheets are concerned : 10 €/person is a bit less that what it costs to us to make them clean and ironed. And it's not in the cost via Airbnb because most of the hosts DON'T want to rent the linen. That's why we think it's not fair to make everybody pay for them. And finally for the beds, I'm sorry you thought they were so uncomfortable... I sleep quite often on it and I like it like that. But we'll think about buying a new one if other people also complain about it, as you did. And we hope you had a nice stay, though !