Dear Soraya, thank you again for choosing Bekvamhome for your family holiday. We are delighted to hear that the location and facilities impacted your stay positively and that you had a great trip. We receive your feedback positively and since then have made some improvements.
We regret that we did not provide the house manual clearly regarding the overhead connecting bridge. There are 2 dedicated pedestrian bridges to Aeon Mall and only one of it is open due to renovations. The one that is accessible is closer to "FAMILY RICE" restaurant that is shown in our photos of Airbnb listing. We have reflected this into our house manual and check-in instructions, thanks to your feedback!
As for the TV, we have completed the installation and guests can now enjoy the free-to-air channels. Currently, FiFa world cup can be watched from the TV via RTM1/RTM2!
Thank you again for honest comments. We thrive to constantly improve our services and we hope to welcome you back again to an improved Bekvamhome in the near future!