Thank you very much for your feedback, we received it with pleasure and with the purpose of get better. We cannot accept your comments because we consider that in this case you are too far of the reality. The property that you booked is a brand new property located in one of the TOP LUXURY CONDOMINIUMS in Ft. Lauderdale and meet all the requirements to be listed in AIRBNB.
It is very important that before book a property, read very well the property profile and understood what is included in the listing, what is allowed or not and so not create
However we were 120% available to comply and please all the requirements that you asked for in a very friendly and professional way based in this case that the property was brand new and some minor things were missing but we are sure that didn't not affected your stay in our gorgeous property.
If you didn't feel comfortable and we couldn't please you, we are willing to have you again in the future and we apologize for all the inconveniences.