Thank you, Haishui! You & your family were a total pleasure to host! In response to your comments: Most AIRBnB Hosts charge for laundry and kitchen services, because they represent extra costs to the host. That's only fair. In your case, your group didn't incur any charges for either one, so there really should be no disappointments voiced in your review. Yes, there clearly are TWO private bedrooms AVAILABLE; however, your group booked and paid for ONLY ONE of the two bedrooms. I always take the time in advance to detail exactly what you have booked to prevent such disappointments. It would have been nice if you had asked questions while you were here, instead of waiting until the review to discuss it. Further, all of your suggested "areas for improvement" were available: Amenities, Wifi, Heating, Cooking basics (which you used without cost). I'm thinking there was a misunderstanding, due to the language differences. Essentially, your expressed disappointment was a result wanting extra services without paying for them, which isn't really fair to the Host. Other Guests willingly pay for such services or forego them without complaint. Still, I'd have you back any time you're in the area again, especially, now that you understand the services better, as most of my other Guests do.