DESTAQUES DA CASA
Extremamente limpa17 hóspedes recentes disseram que essa acomodação estava extremamente limpa.
New luxurious detached house with a top designed room in a totally new and very clean house; fully equipped kitchen.
Only a three minute drive to Junction 14 of M1.
We are located in Brooklands area of Milton Keynes close to Cranfield Uni/Kingston
Secretária de trabalho
Ferro de Engomar
Máquina de lavar
1 cama de casal
Regras da Casa
Não é seguro ou adequado para crianças (0 a 12 anos)
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O check-in é a qualquer hora depois das 15:00
Checkout às 12:00
After a roundtrip through the UK staying in different Airbnb’s this was our last stop. It was very disapponting after what we had earlier this week. We didnt expect to stay on a very hot attic where the windows could not open properly. After a lack of communication with differen…
Resposta de Michael & Karen:
With 88 percent of our guests giving 5 stars you just know that there are times when you upfront know a guest will be nothing but trouble. Our check in is at the earliest 15:00 you contacted us 9ish in the morning informing us you were on the way although you should have seen that earliest check in time was at 15:00. We had a guest in the room who had already told us he would be leaving at around 1pm. To do you a favour I hurried our cleaning lady over to tidy up the room just after the guest had left and messaged you that you could check in at 1:30 pm and you have the audacity telling nobody was home when I clearly told you in messages that the cleaning lady would be receiving you. My message to you was: Hello, The cleaner has just arrived and says the room is ready within 30 mins. So feel free to go to our house any time soon. Regards, Michael You then wrote: Perfect we arrive Milton Keynes in 15 minutes. Perfect timing thanks. You even sent this message Hi Michael great thank you for that. We are on our way and expect to arrive in 45 minutes. We will wait till 1330 hrs to meet with the cleaning lady Kind regards Marc and Marcella You then carry on calling our room an attic which is nothing less than an insult. you also mention that the room was hot and the windows could not open. I do not know how windows work in Belgium, but I would assume they like here in the UK are child secure (apparently also adult secure as you did not even spot the unlocking hook in the window frame). If you had asked we would have been happy to show you how to open the windows if that was a problem but you never bothered to ask. Yes, it was a super hot week that is admitted but that does not qualify a guest being unreasonable. What is shared and what is private is clearly mentioned in the rules that you confirm having read when you book so I am a bit disappointed it was not clear to you what you had access to in our house. To be clear our living room and bedroom is some of the few places in our house that we regard being private so apologies if I was laying in our sofa in our living room and that offended you. We have many guests and very few needs space to store their food. Thus, we do not always have a space in our fridge ready for the guest to chuck his/her food stuff in. But we do always strive making space for our guests if required but again you did not ask for space you just stored your stuff without asking where and when. You did not ask for glasses you asked for wine glasses and ran off when I was looking for the 2nd glas which I found really strange. You mention there was no space to sit and eat at. I am again profoundly surprised that the almost 40 photos in our listing did not manage to show you what was available to you in the room and the very detailed description of the room and house did not make you realise what was in the room, and what was available for you to use in the house. In the room there is no place to sit and You then go on to mention that the bathroom was very small. What can I say more than photos, photos, photos. If you expected a bigger bathroom I apologise that it was not a five star hotel size bathroom but then the price would probably also have set you back a lot more. Real review are wat you read but the problem is actually that your expectations were higher that what was offered although as mentioned in the start 88 percent rate us as 5 stars. Our lowest rate received is 4 stars and mostly due to location but I am certain you will manage to smash that rating as well.
Junho de 2018
Michael & Karen é um SuperanfitriãoOs superanfitriões são anfitriões experientes e com elevadas classificações que estão empenhados em fornecer excelentes estadias aos hóspedes.
Easy going and very organised couple who are just globe trotting once in a while.
Idiomas: Dansk, Deutsch, English, Español, Русский
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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