DESTAQUES DA CASA
Ótima localização100% dos hóspedes recentes avaliaram o local dessa acomodação com 5 estrelas.
Respostas rápidas10 hóspedes recentes disseram que esse anfitrião respondeu rapidamente.
Ótima comunicação90% dos hóspedes recentes deram 5 estrelas à comunicação desse anfitrião.
This large two bedroom unit features its own private outdoor garden and is just steps away from Los Angeles Convention Center and a short 2 min walk to Staples. The building features great amenities and onsite parking.
TV por Cabo
1 cama queen
1 cama queen, 1 beliche, 1 colchão de ar
Regras da Casa
O check-in é a qualquer hora depois das 16:00
Checkout às 10:00
Excellent, clean and spacious place. Walking distance to Staples Center when I attended a concert with my friends. The host was quick to reply to any concerns. We only had an issue with checking in, but they resolved it quickly. I appreciate your efforts and services, thank you!
Overall had a good stay. The place was roomy and really comfortable. I absolutely loved the location, style and the patio. The pool/rooftop was also pretty cool too. However there were just a few issues. Not even 30 seconds after walking through the front door, I walk in the ba…
Resposta de Alex:
Hi Jake, I appreciate you taking the time to leave us honest feedback about your stay and I am glad to hear that despite some issues that your stay was a good one. However, in this case "good" clearly is not good enough and I am very sorry that your stay was anything less than 5 stars. In reviewing our messages the only correspondence from you was "Everythings great!" upon your check-in. Had you let us know you were experiencing issues checking in, even after reviewing our detailed instructions, we most certainly would have been available to assist you, as we are with all of our guests. I would like to assure you, and my future guests, that we have never had any complaints of insects of this kind and maintain a perfect 5 out of 5-star rating for cleanliness. I wish I had known during your stay while I could still address the issues. I am sorry that this took away from what should have been a perfect stay. Regarding ID, you're right, we do require it from our primary guest, however, we do not require it from all of your guests, visitors, as you mentioned. While we don't require ID in advance of the stay from guests it is a secure building and so the buildings doorman does check ID when guests enter the building. This is for the protection of the entire community, including our guests. The primary guest providing ID is a requirement to allow us to provide our guests with the convenience of a self-check-in vs. having to coordinate meeting someone in person. Hope that clarifies! Please feel free to reach out to me directly if there is anything else I can do to address any of your concerns. - Best, Alex
Setembro de 2018
Awesome clean space with patio. Host is quick to respond. We being idiots locked ourselves out and they were immediately helpful and went out of their way to help us get back in. Super convenient location since we had to go to LACC everyday. Finding this place again when I go bac…
The apartment is located in the center of LA, walking distance to Staples center, very clean, big, and have everything in the apartment. It is perfect for a small family. The only one thing was self checking-in at the lobby, people who work at the lobby did not give me the envelo…
Toronto transplant living in the great city of downtown Los Angeles trying to live life to its fullest! Love meeting new people and satisfying my insatiable wanderlust as much as life will permit!
Taxa de resposta: 100%
Tempo de resposta: dentro de uma hora
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