Enjoy this comfortable suite which can accommodate up to four people. Located only three blocks away from Banff Avenue, it is a very convenient base from which to start exploring the Banff town site and surrounding points of interest.
Estacionamento gratuito nas instalações
Secretária de trabalho
1 cama queen
Regras da Casa
Não é adequada para animais de estimação
Não são permitidas festas ou eventos
O horário de check-in é 17:00 - 21:00
Checkout às 10:00
We loved that the location was so close to Banff Avenue and the cottage had everything we needed. Josee learned shortly before our stay that a few guests found the mattress to be too soft and she is in the process of getting a new one. That was the only negative with our stay …
We loved our stay at Josee’s. The unit was exactly as advertised. It was very clean, and had all the amenities we were looking for. Upon our arrival Josee gave us a very thorough orientation of the unit as well as local tips on where to eat, etc. Best of all the unit is just …
Josee made the stay extremely uncomfortable. Starting with the bright motion sensor lights at the entrance, every part of our stay felt monitored and made as feel like we were walking on eggshells. She had strict rules including closing the door slowly, absolutely no visitors, a…
Resposta de Josee:
Thomas: I made sure to explain to you before accepting your booking that noise was a concern as the suite is part of our house, so being asked not to slam the door every time you went out should not have come as a surprise. The same applies to me specifically mentioning to you before accepting your booking that the suite was for the use of paying guests and no friends were (Website hidden by Airbnb) inviting a friend over in my opinion is in direct contradiction to what you had agreed to. And there was clear evidence (bed slept in by two people in addition to the sofa bed and breakfast table set for 3) that more than 2 people had occupied the suite on the first night, not just the 2 guys who booked it. So either your friend stayed over or you had another person staying over...AirBnB agreed with my suspicions when they saw the evidence and were supportive of my decision to remove guests who simply chose not to follow simple house rules and cannot be trusted. It is AirBnB protocol for their representative to handle the eviction of guests, and not the owner of the property, so if you disagree with their business practice, please contact them. I think that you should simply recognize that you disregarded rules that you had agreed to before your stay, you got caught doing it, and suffered the consequences of your actions...very simple. For the record, the motion sensor lights outside the house are for guests safety so they don't have to navigate their way in the dark from the parking area at the front of the house to the entrance of the suite at the back of the house, not for monitoring your comings and goings. The squeegeeing of the shower was not a mandatory rule as you put it but a helpful tool to help keep the moisture level down in the bathroom for your own comfort, as I explained to you, like everyone else, when giving a quick tour of the suite upon arrival.
Janeiro de 2018
Josee was great at communication and getting back to your questions promptly. Her home was very easy to find and in a great location; only a few minutes walk to the main street of Banff. We were three guests staying for ski and felt a bit crammed. I believe her place would be bes…
Resposta de Josee:
Thanks for your feedback Gillian. Yes, the suite is better suited for a couple, especially during the winter season with extra clothing/gear. It's too bad you did not tell me that the hair dryer was defective: I have a spare one so I have now replaced the one in the suite.
Janeiro de 2018
I am an outdoors enthusiast who has lived in Banff for over 20 years. I really enjoy sharing tips on sightseeing and anything to do with taking advantage of the Banff area.
Idiomas: Deutsch, English, Español, Français, Italiano, Português
Taxa de resposta: 100%
Tempo de resposta: dentro de algumas horas
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