As a host this year with about 70 completed trips and over 210 guests with about 90% 5 star ratings I don’t respond to guest reviews, but I will now respond to a malicious and untruthful review.
First of all, He said he would like to see the room before the reservation. I refused it. But he asked me for that request 6 times. I sent a special offer of 10 dollars a night for only 1 day and told that "I want you to check if you can live in this house".
He approved it. After that, he said that he likes the room and want to lives here.
However, he moved the room’s planting to the living dining room, moved the multiple my guide books to other storage, moved the carpet to the closet, customized for his way, but extended he did not make a reservation for several hours. He tried to stay with no reservation. I asked him to make an extended reservation 5 times, and at last he made an extended reservation.
Actually, his behavior was very noisy and messy. The opening and closing of the door was always too strong, and handling of the shared part was dirty. After he cooked, the rest of the foods were always on the floor and his cereal was out. His shoes were also scattered at the front door. Still I had patience.
One morning he tried to open the door of the bathroom strongly, so the door knob in the bathroom broke and fell to the floor. I was very angry about it, and reprimanded him for his action. Then I sent the this mail to him at noon.
I said to you too strongly this morning. Sorry...
But I want you to follow it.
Please align your shoes. Everything about your behavior is rough. Please return the things you used, the things you moved, to their original positions. Please treat everything carefully. This is not your house, it is not a hotel either. If it is difficult for you to comply, please move to another house by next week.(In the case, after amount will be back.)”
But in the end he failed to comply. I endured for a long period. Finally there was a fifth times complaint about him from guests in other rooms, I decided to shorten his stay.
I received complaints about his behavior to 5 of the other 7 guests who stayed during his stay and received a negative review from 2 guests.
These cause of the bad reviews were his noise and messy. I got a complaint about his behavior from 5 guests. Mr. N who is his "friend" was also one of them. These are examples.
guest A: It's a bit too loud for me when someone is in the adjacent room using the kitchen and dining table.
guest B: The noise is unbearable in this room. Noise started at 6:30am with cooking and banging on pans. If I would have known it was this bad I would have booked a different place. I literally can't sleep to where it ruins my whole day. Should I find I different place to stay?
To the hosts. He is a nice guy, but his behavior makes others unpleasant. If you have a room or share house that coexists with other guests, I can not recommend his stay. I can not recommend at least his long term reservation.