See detailed description.....The beach is not really private, but most of the time there are only a few people on the entire beach...or none at all....
TV por Cabo
Secretária de trabalho
1 cama queen
Regras da Casa
O check-in é a qualquer hora depois das 17:00
Checkout às 15:00
Beautiful loft space on beach! Beautiful decorations, awesome porch space, accessible to lots of restaurants and hikes!
We have already let Morrie know we find the property to be grossly misrepresented. The lead photo is *not* of the actual house!!! It is of another house. Further, the opening line says it is "on a private beach". First of all, the beach is not private at all. Secondly, i…
Resposta de Morrie:
Based upon my discussion with the Guest and her Assistant, both on the phone when they arrived, this confusion of what they were rented was primarily based upon NOT looking at the Listing completely. In fact, it appears that the decision to rent was primarily based upon the "one line description" that accompanies the "one picture" that pops up when you do a search. If you do not go beyond that, I can see where the misunderstanding comes from. The picture that she saw was described in the PHOTO section along with the other 15 pictures. It is NOT described on the search photo at all. If one took a few minutes to open the Listing to see the photos and the full description of the house, there would be NO confusion. The description under that very first picture states: Our beach looking west. The house is above and behind the one on the right. In the Description, the 4th line states: NOTE(in caps): There are 2 A Frames, one behind the other. The rental is behind the front one and up above it. When they called me, it was already about 7:00 Pm at night and the tone of the conversation was very negative. Once I understood why there was confusion, I said to just stay the night and I would not charge them for the remaining 5 days they had booked. I had no obligation to refund them anything since they didn't cancel 7 days before their arrival date. They agreed. They have noted that they were charged $737 for the one night. This just confirms that they do not take the time to understand what they are renting and the costs thereof. My rate is $395 (at that time) plus there is a $200 cleaning fee, and then AirBnB charges a booking fee as well as occupancy tax. I just charged them for the one night and AirBnb figures out the cost and the refund. They have been sent their refund already by AirBnb. In order to not have this happen again, I will make some grammatical changes in my description and also change the first picture that pops up when searching.
Abril de 2017
We want you to enjoy our beach house as much as we do. We will make every effort we can to help make your time here as relaxing and enjoyable as possible.
Taxa de resposta: 100%
Tempo de resposta: dentro de algumas horas
Comunique sempre através da AirbnbPara proteger o seu pagamento, nunca transfira dinheiro nem comunique fora do site ou da aplicação da Airbnb.
Malibu, Califórnia, Estados Unidos
(Website hidden by Airbnb)
O local exato será fornecido depois de reservar