We were sorry that you were not happy to stay in our house. It is a fact that the house is decorated with a lot of traditional and antique furniture we have collected along the way, as is seen in the picture. This is a very old house, from the XVI century, that we try to decorate accordingly.
There is a huge effort in keeping the house actual and comfortable, and we do, every year, a lot of maintenance work around the house. This apartment specifically was intervened last winter, and has been rented since with no complaints. What I believe is that, being made of very thick walls, is very cool and that might be a bit uncomfortable.
All the rest is not really related with us: We do not storage luggage, but try to find options within our means. Gian Luca wanted to leave them in the house, but we had other guests arriving the same day. We offered what we could. Other guests can make noise, we called them to keep them as calm as possible, but is something we cant control.