DESTAQUES DA CASA
Ótima localização100% dos hóspedes recentes avaliaram o local dessa acomodação com 5 estrelas.
Garden Place is a Victorian side-by-side, consisting of two separate vacation rental homes-Lady Anne and Richard III House. Each is a century-old restored home where families and friends can enjoy self-catering accommodation by the week or day.
TV por Cabo
Máquina de lavar
Regras da Casa
O check-in é a qualquer hora depois das 16:00
Checkout às 10:00
The house is beautiful and quite spacious. We very much enjoyed our stay. We had some problems at arrival with the prior guests having not checked out and we were not able to reach Pat. But, it all worked out in the end and she did come the next day to check if things were res…
Resposta de Patricia:
I already wrote an explanation to David regarding this and do not understand why he would even bring it up at this point. The previous guests booked two nights. My cleaning person went in and cleaned and prepared the house for David. One of the previous guests decided to stay an extra night on her own volition, without contacting me. Unfortunately this guest had gone somewhere. I had to be in B.C. for my daughter's funeral; David Emailed me and I received his communication as I was getting on the plane to come home and I told him I would be home the next day . From what he told me I could only conclude at the time that someone had forgotten to take their things with them. I am sorry this happened, and think David handled the situation nicely, but I am sorry he for his need to complain. I thought things were sorted out.I thank him for being a guest, but do not want him to book at Garden Place again, especially as he cannot understand that a death in the family is extenuating circumstances. And it was untrue when he said he could not communicate with me. I communicated with him from the plane as soon as I received his Email.
Junho de 2017
Taxa de resposta: 100%
Tempo de resposta: dentro de um dia