These first-time AirBnB guests did not take the time to read what was offered in the listing before they booked.
Water Access: Despite visiting the property beforehand, they kept asking for things that weren't on the listing (like a heated spa). Our backyard is directly on the Gulf, we have a floating dock just down the road, and a private beach just a five minute walk away.
TV: We provided them with a 42" HDMI TV, an Amazon Firestick with access to our Netflix, HBO, Amazon accounts etc., but they wanted cable TV which was not listed.
Kitchen: Our kitchen is stocked with a toaster oven, microwave, silverware for 8 people, cooking utensils, glasses, washer/dryer, oven range, blender/mixer, plates, kitchen towels, and non-stick cooking set with pots and pans. We also provided wine, water, fruits, cereal, coffee, tea, and milk before they arrived. They wanted a spice rack and an electric can opener.