Palata Venezia is located in the southernmost Old town in Montenegro / Ulcinj. Ideal for families travelling with children or groups of friends, all the apartments feature all the necessary services and amenities to guarantee a unforgettable stay.
Regras da Casa
In order to make your stay as pleasant as possible, please take into consideration the following information:
•The Palata Venezia hotel accommodation can be used only by the person registered at the Reception.
•Room visits are not allowed. Please use the restaurant for social events and chatting with your guests.
•It is strictly forbidden to bring flammable or explosive materials and objects with unpleasant smell into any hotel area.
•Washing, drying and ironing in the room is not allowed. Please use the hotel cleaning service and laundry service for this. Your things will be laundered on request as soon as possible in accordance with official price list.
•According to the Home rules, smoking is not allowed in all hotel and public closed areas.
•Ordering from external catering services is not allowed in rooms or any other hotel areas for sanitary and healthy reasons. Our Restaurant food and drinks can be served in the accommodation unit upon your request for an additional service charge in amount of plus 20% on regular price.
•Unless your valuables, money and documents are not stored in the room safe with personal password, the Hotel cannot guarantee their safety.
•Please close the door when leaving the room. You need to return the room key every time when you leave the booked accommodation unit of the hotel.
• Don’t forget to return the room key upon check-out.
•In case of key loss or damage, please immediately inform the Reception.
•In case you wish to leave the Hotel later than planned, please inform the reception by 10.00. Check out time at the latest 12.00 and staying in the room after 12.00 will be extra charged.
•Please do not create noise which could disturb other guests in the rooms, corridors and public areas, especially in the period from 10.00 PM to 8.00 AM.
•Please immediately inform the reception of any defects or faults in the room or possible dissatisfaction with the service.
•Please keep the equipment and furniture safe. We will be forced to charge you any intentional damage caused during your stay.
•Prior to leaving the room, please check if you have closed the tap in the bathroom.
•Please do not enter the hotel public areas dressed inappropriately, e.g. in your pyjamas, underwear, swimming suit, etc. Walking in any public area of the hotel without footwear is not allowed.
•Please note that you should be dressed appropriately during your visits to our restaurant.
•Pets are allowed in Hotel room with prior announcement in the reservation and additional supplement. It is forbidden to bring pets in wellness, fitness, restaurants and bars. You should keep them under the supervision during your stay.
•Room inventory (pillows, blankets, towels, etc.) are intended for your use during your stay at the hotel and you are kindly requested not to take them out.
•Please sign the bills for all hotel services personally.
•Any complaints of individual, agency or contractual guests shall be taken into account if they are submitted during the guest’s (Email hidden by Airbnb) plaints sent or submitted later shall not be accepted.
•Current voltage is 220V.
•Customer can use all appliances in the accommodation unit during his stay, except in case if it is for somehow reason forbidden by hotel management.
•Hotel provides daily cleaning of the accommodation units. Detailed cleaning of the accommodation unit is undertaken for the reservations longer than 7 days in the same accommodation unit.