I left my initial review after a quick walk through, as I had a very busy schedule and didn't have another check-in for a couple of days. Now that I have done a thorough deep-clean, I'm a bit upset at how things were left.
Yes, it was superficially clean. However, some things left me quite disturbed. We supply a set of nice non-stick pans for our guests to cook with. They were in perfect condition before these guests checked in. They have obviously had multiple metal utensils used as every pan is scratched and scraped horribly.
I also have provided in the space, a very expensive glass top range. They are SO easy to clean up, if anyone and everyone who cooks simply takes 20-30 seconds to wipe up after themselves each time. The food was so deeply burned and caramelized onto the top surface, that it took me nearly 2 hours to clean.
A soup bowl was broken, as were the kitchen scissors. Those aren't really big deals. But a heads up would have been nice. I could have replaced them before the next check in.
I'm leaving this comment here in hopes that Nikolay and his friends see this. Not only them, though, but other potential guests.. or other Airbnb guests who don't come stay with us.
Know that while Airbnb may look like this massive global corporation who can sustain losses... and while some hosts have multiple properties and do make enough money to incur losses... and while this is just your temporary stopover and you may see us a hotel/motel...
For most of us, these are our homes we are opening up to you. We do so not just for the income, but because we truly care and want to share our homes with people from all around the world.
When you leave, our space is still our home. We open our doors and want you to feel like you're at home. And we appreciate that you understand that you are sharing our homes. We appreciate when you respect our homes as you wish we would respect your homes.