Hi Maaike, thank you for writing a review about your impressions. It is helpful for us , sometimes the daily " tram tram" becomes a routine. I take the liberty of answering, it might me useful for other travellers. You remember that you arrived very late in the evening, we dont have a night concierge, but make it possible that there is somebody waiting for guests arriving late. We suppose that persons arriving late are tired, so we dont insist of doing conversation. Our guests find on arrival a box of mineral water,
half with gas, half without, it is up to the guests to take advantage of it or not.
Generally it is very appreciated. Luca and other persons are nearly the whole day at guests' disposal. In every studio/apartment is a flyer with general information, as: what is possible to pay with c/c and for what we need cash ( it is not a whim) about opening of shops, bus-tickets, and more.
Cordiali saluti Edith